Assalamualaikum, hey guys!

and welcome to you to :

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"The section where basically I will share or comment about the chapters that I have learn in Information Technology (IT) class. This section is also part of the IT assignment where each one of us must share, insight or comment about what we have learn each week"

                                             - Muhammad Hanif bin Mohd Hambali

emm.. probably this might be the last lesson section of IT subjects.. so sad *seriously??

so for this last post, Im gonna share my point of view which is about "Building a customer - CRM" and "Integrating the Organization from End to End - ERP".

so first, lets have a look..

Chapter 11 - Customer Relationship Management.

Organizations can find their most valuable customer through Recency (how recently  a customer purchased item), Frequency (how frequently a customer purchased the item) and Monetary value (how much a customer spends in purchased item). 

The tree phases in evaluation CRM

It is involve:

    

     1. CRM reporting technology

     2. CRM analysis technologies

     3. CRM predicting technologies

Eventhough CRM bring benefit to the organizations, there are also have the disadvantages of CRM. which is the ugly side of CRM. From the CRM, customer can identified the weaknesses of the organization. and this can influences other customers.

Thus, the organizations must ensure that they perform the 

best in order to influence customer in a good way.

there are some ways of using analytical CRM in order to enhance decision:

1. Operational CRM

2. Analytical CRM

Ku juga mencintaimu - Saiful

Ku juga mencintaimu by Saiful
*Ini Hanif punya lagu-lagu yang sering dimainkan ketika waktu snek!

  C                 G
Sukarnya tuk ku melupakan

        Am             Em
Sinar matamu yang menawan

     F             Em
Terbayang-bayang tiap masa

F                G
Senyumanmu menggoda


    C                G
Kehangatan terasa di jiwa

     Am                Em
Tika kau lafaz kata cinta

  F              Em
Nafas terhenti seketika

F                    G
Seakan sukar ku percaya..



ooh..ohh..oo..hoo..

        C             Em
Ku juga mencintai dirimu

     Am              Em
Mengapa sukar ku luahkan

      F              Em
Bukan sengaja ku menahan

      F                   G
Bibir membeku lidah terkelu


        C             Em
Ku juga mencintai dirimu

     Am                Em
Kau amat sempurna buat ku

      F            Em
Bukan saja aku biarkan

       F        G   C
Kan ku ucap jua padamu


     C                 G
Sukarnya untuk ku ucapkan

     Am                Em
Ku takut akan kehilanganmu

F              Em
Akan ku buat segalanya

F               G
Untuk mu kekasihku


     C                  G
Cuma satu yg belum terbuat

    Am               Em
Kalimah cinta kau nantikan

  F           Em
Bila masa dan ketika

F                      G
Tidak dapat ku menjawabnya



ooh..ohh..oo..hoo..

        C             Em
Ku juga mencintai dirimu

     Am              Em
Mengapa sukar ku luahkan

      F              Em
Bukan sengaja ku menahan

      F                  G
Bibir membeku lidah terkelu


        C             Em
Ku juga mencintai dirimu

     Am                Em
Kau amat sempurna buat ku

      F            Em
Bukan saja aku biarkan

       F        G   C
Kan ku ucap jua padamu


Am         Em
     Semalaman... 

   F                 C
Ku menunggu panggilanmu

Am             Em
     Pabila terdengar suaramu

   F             G
Ku terlupa segalanya



oo..oo hooo..

        D             F#m
Ku juga mencintai dirimu

     Bm              F#m
Mengapa sukar ku luahkan

      G              F#m
Bukan sengaja ku menahan

      G                  A
Bibir membeku lidah terkelu


        D             F#m
Ku juga mencintai dirimu

     Bm                F#m
Kau amat sempurna buat ku

      G            F#m
Bukan saja aku biarkan

       G        A   D
Kan ku ucap jua padamu


       G        A   D
Kan ku ucap jua padamu.... 

Lesson Section:: Information Technology MGT300 (Part 5)

"The section where basically I will share or comment about the chapters that I have learn in Information Technology (IT) class. This section is also part of the IT assignment where each one of us must share, insight or comment about what we have learn each week"

                                             - Muhammad Hanif bin Mohd Hambali

Assalamualaikum! hey hey guys!

alhamdulillah we meet again in this section! *excited wannabe

Okay, for this section I'm gonna share about my point of view which is about "Enabling The Organization (Decision Making)" and "Extending The Organization (Supply Chain Management)".



Chapter 9 - Decision Making

The reason for growth of decision making information system

1. People need to analyze large amounts of information

2. People must make decision quickly

3. People must apply sophisticated analysis techniques

4. People must protect the corporate asset of organizational information

One of the sample of organizational levels in decision making

In IT, the decision making is through transaction processing system. Which is the basic business system that serves the operational level in an organization.

That is consists of:

Online transaction processing (OLTP) - 

      1. process the information according to defined business rules

      2. store the information

      3. updating existed information to reflect with the new one.

Online analytical processing (OLAP) - 

      

      the manipulation of information to create business intelligence in support of strategic decision making.

In IT also, it have a support system in order to support the decision making which is called Decision Support System (DSS).

in this system, there are three quantitative models  that used by DSS:

     1. Sensitivity analysis

     2. What-if-analysis

     3. Goal-seeking analysis

sample of decision support system

There is also have the Executive Information System!

                                         yeahh! 

                                                                                    *What the?!

Executive information system (EIS) - a specialised DSS that support senior level executives within the organization.

Their capabilities:

       - Consolidation.

      - Drill-down.

      - Slice-and-dice.

Next, in this chapter also I have found that it is also told about Artificial Intelligence.

So, at first, I was thought that it is about the Artificial Intelligence in the video games that I play which is the Warcraft! 

Unfortunately, it is not exactly! 

*its quiet the same laaa

Artificial Intelligence is a system where it is stimulates human intelligence such as the ability to reason and learn.

There are 4 most common categories of AI:

                                                     1. Expert system.

                                                     2. Neural network.

                                                     3. Genetic algorithm.

                                                     4. Intelligent agent.

Atas nama cinta - Flop poppy

atas nama cinta by Flop  poppy
*Ini Hanif punya lagu-lagu yang sering dimainkan ketika waktu snek!



InTro :

G     Em      C    D

G          C            
jika cinta berbicara
D          G 
hatiku kan percaya
     C      D             Em
usia dewasa mengajar erti cinta
D       C   D                  G
mengapa aku diam dan tak mampu
            C
terbatasnya cinta
 D              G 
kerna norma dan dogma
      C   D                  Em  
ketulusan hati menjadi tanda tanya
 D      C   D        
mengapa aku semakin pilu


G             Em
dan atas nama cinta
C                    D
terlahir aku melihat dunia
G                Em
demi cinta ruang batinku
C             D
kau adalah pendamping jiwaku..
G     Em    C     D
uuhh..uuhh..uhh hhhh

dan usia dewasa mengajar erti cinta
ketulusan hati menjadi tanda tanya
mengapa aku
semakin pilu

Repeat da' chorus

Menunggumu - Peterpan

*Ini Hanif punya lagu-lagu yang sering dimainkan ketika waktu snek!

Menunggumu by Peterpan

Em7 D =2x

Em7             D
Di dalam sebuah cinta
         Em7
Terdapat bahasa
              D
Yang mengalun indah
        Em7
Mengisi jiwa
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Merindukan kisah
     Em7
Kita berdua
                D
Yang tak pernah bisa
          Cadd9
Akan terlupa

           G              Cadd9
Bila rindu ini masih milikmu
           G                 Cadd9
Kuhadirkan sebuah hanya untukmu
             G                Cadd9
Harus berapa lama aku menunggumu

Aku menunggumu....

Em7 D =2x

Em7       D
Bila masa indah
            Em7
Saat bersamamu
                 D
Yang tak pernah bisa
          Em7
Akan terlupa
              D
Pandangan matanya
              Em7
Menghancurkan jiwa
               D
Dengan segenap cinta
         Cadd9
Aku bertanya

           G              Cadd9
Bila rindu ini masih milikmu
           G                 Cadd9
Kuhadirkan sebuah hanya untukmu
             G                Cadd9
Harus berapa lama aku menunggumu

            Em7 D
Aku menunggumu....
            Em7 D
Aku menunggumu....

Solo: Em7 D =2x

Strum once:

Cadd9
Dalam hati ku menunggu
G
Dalam hati ku menunggu
Cadd9 G
Aku....
Cadd9
Dalam lelah ku menunggu
G
Dalam letih ku menunggu
Cadd9
Aku....
G            Cadd9
Masih menunggu

           G              Cadd9
Bila rindu ini masih milikmu
           G
Kuhadirkan sebuah
               Cadd9              G
Harus berapa lama, harus berapa lama
            Cadd9           G
Aku menunggumu, aku menunggumu (aku menunggu....)
Cadd9           G          Cadd9
               Aku menunggumu (dalam hati ku menunggu..)
G
Dalam hati ku menunggu
Cadd9
Dalam hati ku menunggu
G
Dalam hati ku menunggu
Cadd9
Dalam hati ku menunggumu..

Em7 D =the end

Lesson Section:: Information Technology MGT300 (Part 4)

Assalamualaikum! what's up guys!

and again, welcome to lesson section part 4

"The section where basically I will share or comment about the chapters that I have learn in Information Technology (IT) class. This section is also part of the IT assignment where each one of us must share, insight or comment about what we have learn each week"

                                             - Muhammad Hanif bin Mohd Hambali

Okay, for this session I'm gonna post about "Storing Organizational Information (Databases)" and "Assessing Organizational Infromation (Data Warehouse)". Basically both topics are from chapter 7 and 8 of Information Technology's subject.

 *tribute to Miss Salina

So, lets get it on!

Chapter 7 - Databases. 

ermm, what is databases?

Databases is a maintains information about various types of objects (inventory), events (transaction), people (employees), and places (warehouse). So basically databases is used to store information because information is everywhere in an organization. 

*Right miss? hee~

There is some models of databases which is:

*as Miss Salina told us, there are several models that organization used in order to stored information.

1. Hierarchical databases model

2. Network database model

4. Relational databases model

So what are the advantages of the uses of the databases in business perspective?

By database, the business organization can gain:

      - Increased flexibility.

      - Increased scalability and performance.

      - Reduced information redundancy.

      - Increased information integrity (quality).

      - Increased information security.

In IT, they managed the databases by using database management system.

Database management system is a software through which users 

and application programs interact with a databases. *which means all the information been stored in one software so that the other user of the organization can access the info through one medium only.

In order to passing the information, an organization will integrate information among multiple databases. Which consists of:

   1. Forward integration 

   2. Backward integration  

In general view, for this chapter we are learning about the databases which the place where the organization stored their information so that will ease them in order to assist in making decision.

Lesson Section:: Information Technology MGT300 (Part 3)

"The section where basically I will share or comment about the chapters that I have learn in Information Technology (IT) class. This section is also part of the IT assignment where each one of us must share, insight or comment about what we have learn each week"

                                             - Muhammad Hanif bin Mohd Hambali

Assalamualaikum and Hye guys!

we meet again!

ya, again. But that's ok. It's for marks! Just do it!.

Alright, for this session I'm gonna give my side of view about "Organizational Structures that Support Strategic Initiatives" and "Valuing Organizational Information".

Organizational Structures That Support Strategic Initiatives.

So from my view, basically it's about the IT's roles and their responsibilities. Let me go through ya?.

Chief Information Officer (CIO)

CIO is very important from other roles because they oversees 

all uses og IT and ensures the strategic alignment IT 

with business goals and objectives.

Chief Technology Officer (CTO)

CIO is responsible for ensuring the throughput, speed, accuracy,

 availability and reliability of IT.

Chief Security Officer (CSO)

CSO is responsible for ensuring the security of IT system.

The security is needed in the way to prevent from viruses and 

misuse of Information and.

Chief Privacy Officer (CPO)

CPO is responsible for ensuring the ethical and legal use of information.

Some information might be too confidential and not suitable

to be exposed to the public.

Chief Knowledge Officer (CKO)

CKO is responsible for collecting, maintaining, and 

distributing the organization's knowledge.

Because they believe that knowledge is power!

Valuing Organizational Information.

Information is everywhere in an organization

The figure shown above is about levels, formats, and 

granularities of organizational information.

Transactional information versus analytical information

The value of timely information

      i- Real-time information

                                                  ii- Real-time system

Characteristic of high-quality information include:

Accuracy

Completeness

Consistency

Uniqueness

Timeliness

4 primary sources of low quality information:

1. Online customers enter inaccurate information.

2. Information have different entry standards and formats 

due to different system.

3. Call center enter wrong information by accident or too rushed.

4. The external information contains inconsistencies, inaccuracies, and errors.

pheww.. thats it for now ya!
Assalamualaikum and Bye!